Refund Policy

Return Policy

Flexfinity Return Policy Satisfaction Guaranteed

At Flexfinity, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not satisfied, you can return your item within 30 days of delivery for a full refund or exchange.

Return Conditions:

• Items must be returned in their original condition, unused, and with all packaging intact.
• Proof of purchase (receipt or order number) is required for all returns and exchanges.
• Return shipping costs are the responsibility of the customer, unless the return is due to a manufacturing defect or error on our part.

How to Return an Item:

1. Contact our customer service team at info@flexfinity.co or call [phone number] to initiate a return.
2. Pack the item securely in its original packaging and include the return form provided by our customer service team.
3. Ship the item to the address provided by our customer service team.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exchanges:

• If you need to exchange an item, contact our customer service team to arrange the exchange.
• Exchanges are subject to product availability.